Privacy Policy

Welcome to Bunch Lance ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, www.bunchlance.com, or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information from you when you interact with our website or services, including:

  • Personal Information: Name, email address, phone number, billing information, and delivery address when you place an order or sign up for our newsletter.

  • Order Details: Information about the products you purchase, including any customization requests.

  • Technical Information: Information about your device, browser, and usage data (e.g., IP address, browser type, and pages visited) to improve our services and enhance your browsing experience.

2. How We Use Your Information

We use your information for a variety of purposes, including:

  • Processing and fulfilling your orders.

  • Communicating with you regarding your order or any inquiries.

  • Providing updates about our services, promotions, and new products, if you have opted to receive marketing communications.

  • Improving our website functionality and user experience through analytics and feedback.

  • Ensuring the security and integrity of our website.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We may use third-party companies for payment processing, order delivery, and other services essential for our business operations. These service providers only have access to your personal information necessary to perform their functions.

  • Legal Compliance: We may disclose your information if required by law or to protect our rights, users, and operations.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website. You can disable cookies through your browser settings; however, doing so may affect the functionality of our site.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you.

  • Correct or update any inaccuracies in your personal information.

  • Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

  • Request deletion of your personal information, subject to certain legal obligations.

7. Third-Party Links

Our website may contain links to other websites or services that are not operated by us. We are not responsible for the privacy practices or the content of third-party sites. We recommend reviewing their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.